Users
      Back to home
      1. KnowledgeCity Support
      2. Users

      Creating a New User in the LMS

      How to create a new individual user profile in the KnowledgeCity LMS

      Video Walkthrough



      KnowledgeCity LMS provides a streamlined process for creating new user profiles that allows for easy tracking and managing of an individual's learning progress. The user profiles include basic information such as usernames and passwords, and can be further customized with additional fields based on organizational and administrative requirements, such as roles, group associations, and custom fields.

      Creating a New User: A Step-by-Step Guide

      Creating a new user in the KnowledgeCity LMS is a straightforward process. The following steps will guide you through the user creation process:

      Step 1: New User Profile Creation

      • Navigate to the Quick Actions tab in the top-left panel of the LMS interface.
      • Click on the Create New User button to initiate the process.
      • Alternatively, from the User List page, click the button in the top-right corner of the page for "Create user".

      create_user_top
      An example illustration detailing the new user creation page with example filled profile fields.

      Step 2: Filling in the User Details

      • The Create user form will appear with fields that need to be filled out.
      • The form includes required fields marked with an asterisk (*), such as Username and Password. Note that the password field comes pre-filled with a system-generated value for convenience.
      • Fill out the necessary information for the new user. Typically, this will include:
        • Login Name (minimum length is 4 characters)
        • Password
        • First Name
        • Last Name
        • Email address
        • Employee ID (if applicable)
        • Date of birth, City, Center, Nationality, Company, Department, Position, Notes, and Phone Number, and Employee File # (if applicable)

      • Other fields displayed are determined by the settings configured by the admin in the Settings > Form settings > LMS user profile section. These fields may have different names depending on the language settings of your portal and can be made mandatory or editable depending on the form settings. These form settings are tied to new Student Custom Fields in the Settings> Custom Fields > Student Custom Fields settings.

      Step 3: Setting User Groups and Permissions

      • For accounts with multiple user groups, the form will come pre-populated with one group set as the default for the account. Admins cannot remove a group if there is only one group present in the block.
        • Each student must be assigned to at least one group. Without changes, the Default group is assigned by default.
      • Super Admins will have access to the Grant administrator permission switcher, allowing them to assign administrative roles as needed. The user can be set with an Administrator role or as a Super Admin.
      • The Create new user button will remain inactive until all required fields are filled out.

      Step 4: Completing the Creation Process

      • Once all the required fields are filled, the admin should click the Create new user button to finalize the user's addition to the LMS.
      • Upon successful creation, the system will redirect to the user's new profile page, and a confirmation message will be displayed to confirm that the new user has been added to the LMS.

      user_created1
      An example illustration of the newly created user profile after saving changes.

       

      Step 5: Reviewing Profile Data and New Tab Options

      • Once the new profile is created, the admin may choose to add a profile photo for the new user using the drag and drop feature or by browsing for an image file.
      • New profile settings will now be available, such as changing the user's password, resetting MFA settings, resetting login info, disabling or removing the user, and setting a personal training limit.
      • New profile tabs will now be available for:
        • User data: The profile field information (opened automatically)
        • Assignments: Assign courses and Learning Paths to the user
        • Statistics: Review course progress and historical training records
        • Event list: View the user's enrolled class events
        • Access Schedules: Control the user's access to the portal for viewing courses

       

      By following these steps, you can efficiently add new users to your KnowledgeCity LMS, allowing them to start their learning journey with the necessary access and information to succeed.