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      LMS Admins vs Super Admins in the LMS

      Understanding Admin Types in the KnowledgeCity LMS

      Video Walkthrough

      Understanding Administrator Roles

      When managing the KnowledgeCity Learning Management System (LMS), it's important to understand the distinct roles and capabilities of Standard Administrators (Admins) and Super Administrators (Super Admins). This KnowledgeBase article will outline the similarities and key differences between these two administrator types to help you effectively manage your LMS.

      Roles and Privileges Overview

      Standard Admins:

      • Can manage LMS users, groups, and learning paths.
      • Can create course lists, notifications, and learning paths.
      • Can be customized for restricted access to specific pages or groups.
      • By default, cannot create or edit courses or adjust the Category Manager, or manage other admins.

      Super Admins:

      • Have all capabilities of Standard Admins.
      • Have access to Account Settings and/or Portal Settings, custom field settings, form settings, SSO, MFA, integrations, other account-level settings, and activity logs.
      • Can create new administrators.
      • Are the highest-level administrators of the LMS.

      Key Differences Between Admin Types

      1. Course and Category Management:

        • Standard Admins typically cannot edit courses or adjust the Category Manager.
        • Super Admins can view and edit courses and have full access to manage course categories.

      2. LMS Activity Log:

        • Standard Admins do not have access to view the LMS activity log.
        • Super Admins can access and review the LMS activity log for detailed system tracking.

      3. Portal and Account Settings:

        • Standard Admins cannot access portal or account settings with the same level of privilege as a Super Admin.
        • Super Admins have access to the settings icon, providing entry to account settings, portal settings, custom field settings, and form settings.

      Navigating Administrator Access

      When logged in as a Super Admin, you'll find that you can view and make changes through the LMS Admins page, access the Activity Log, and utilize the Settings icon in the top right area of the page. This level of access allows you to view and edit account courses as well.

      Switching to a Standard Admin user, you'll notice:

      • Loss of access to the activity log and the LMS admins pages.
      • Inability to edit courses or view the category manager.
      • No access to the top-level settings for portal or account configurations.

      Customizing Administrator Privileges

      While initial roles come with predefined access, KnowledgeCity LMS offers flexibility in configuring admin privileges. Here's how you can adjust access for Standard Admins:

      1. As a Super Admin, navigate to the LMS Admins page through the left side panel.

      2. Determine the privilege levels needed for a specific standard Admin based on your organizational requirements.

      3. Adjust access to enable or revoke permissions for specific components of the LMS, such as managing certain user groups or course categories.

      The customization of privileges ensures that you can tailor the admin roles to your LMS needs, whether it's to provide targeted access for certain tasks or to distribute the administrative load among multiple users.

      Conclusion

      Understanding the admin types is important to effectively managing your LMS and security. Each role provides essential functions, but the Super Admin has more comprehensive control over the system. Remember, KnowledgeCity LMS allows you to fine-tune admin privileges to fit your specific requirements, ensuring that you can maintain the optimal level of access control and LMS management.