User Profile - Editing User Info in the LMS

Video Walkthrough

 

How to Edit User Profile Information in Knowledge City LMS

Managing user profiles effectively is crucial for maintaining up-to-date records and ensuring users have access to their appropriate trainings within the LMS. 

Accessing the User Profile

1. Login to the LMS and start at the dashboard.
2. Navigate to the User List by selecting it from the left side panel of the LMS.
3. Select a user by searching or filtering for the one you want to view or edit and clicking on their profile. 

At the top of the profile page, you will see a profile header displaying:

• User avatar and full name
• Account status 
• Activated licenses count
• User's courses currently in progress
• Quick option to Log in as User

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Editing User Data

Basic Account Information

Within the User Data section, admins can view and edit core user profile fields, including:

• Username
• First Name
• Last Name
• Email
• Employee ID
• National ID
• Date of birth
• City
• Center
• Nationality
• Company
• Department
• Position
• Phone Number
• Gender

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Password and Login Management

• Use the Change user password option to manually set a new password for the user.

• The Reset login info option allows administrators to reset authentication credentials, typically used when a user cannot access their account.

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User Permissions

• Admin Permissions: Grant or revoke Admin Role access using the Grant admin role toggle.
• Access to portal: Enable or disable user access to the portal using the Enabled user toggle.

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Learning Permissions

Access to all Courses

From the Access to all courses dropdown, select one of the following options based on the required learning access:

• Default
• Open
• Closed
• Closed until all assignments completed

Training Needs Analysis (TNA)

• Enable or disable the TNA Quiz using the Enable TNA toggle, if applicable.

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User Groups

• View the user’s current assigned group(s).
• See the group(s) details and date the user was added to the group.
• Use Add user to a group to assign the user to additional groups.

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Line Manager

• View the currently assigned Line Manager.
• Reassign or update the user’s line manager to support reporting hierarchies and approval workflows.

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Time Zone and Email Language

• Set the Portal time zone, or configure a Custom time zone appropriate to the user’s operating region if necessary.
• Select the preferred Email Language setting for the emails that the user receives.

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Saving Changes and Notifications

1. After completing edits, click Save changes.
2. Choose whether to Send notification to user about changes by enabling or disabling the notification option.

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Deleting a User

• Use the Delete user option at the bottom of the profile page to permanently remove the user profile.

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Following these steps will help you maintain accurate and useful profiles for all users in the LMS, enabling better management and support within the learning management system.