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      Overview - Assigning & Unassigning Licenses and using the License Manager

      Managing license assignments in the License Manager of the KnowledgeCity LMS

      Video Walkthrough

      License Management

      Managing licenses effectively is a critical part of administering the KnowledgeCity Learning Management System (LMS). This guide will walk you through the steps to assign, un-assign, activate, and deactivate licenses in your LMS portal.

      Accessing the License Manager

      1. From the LMS dashboard, locate the License Manager on the left side panel of the LMS.

      2. Within the License Manager, view your active subscriptions, including the subscription name, number of licenses, validity dates, and the number of available licenses.

      3. To change the subscription view, select a different option from the drop-down menu.

      4. You will also see options to Assign Licenses and view the number of rotatable licenses (if applicable).

      Assigning Licenses

      1. Click the Assign License button to start the process of assigning a license to a new user.

      2. A pop-up will appear where you can select one or multiple users to assign licenses to.

      3. Optionally, filter users by group using the drop-down menu or by name using the search field.

      4. Once you have located the user(s) you want to assign licenses to, select their name(s) and click Assign Licenses at the bottom of the pop-up.

      5. After assigning, the user will appear in the list of licensed users with the corresponding status of their license.

      Searching for Licensed Users

      Use the search field in the top right corner of the License Manager to find specific licensed users or browse the list of licensed users to see detailed information, such as name, license status, and assigned dates.

      Deactivating and Reactivating Licenses

      1. Locate the user whose license status you wish to change.

      2. To deactivate a user's license, click on Deactivate in the corresponding row. This will not un-assign the license but will prevent the user from accessing course content.

      3. To reactivate a user's license, click on Activate. The user's status will be updated, granting them access to the LMS course content once again.

      Unassigning Licenses

      1. To un-assign a license from a user, click on the Unassign option in their row.

      2. The license will become available again and can be reassigned to another user by selecting a user and clicking Assign License.

      Additional License Management Features

      • Licenses can be assigned in bulk using the Group Actions feature in the LMS user list, also found on the left side panel of the LMS.

      • Be sure to check the tutorial video on rotatable licenses for more information on managing these types of licenses.



      The License Manager within KnowledgeCity LMS is a comprehensive tool that allows for precise control over license distribution among users. Remember that users must have an assigned license to access course content.