Scheduling and Managing Online Class Events

Introduction

Once your Class course is configured, you can schedule live online events such as webinars or virtual classrooms. This guide walks you through creating online events within your course, setting participant limits and dates, configuring registration approval workflows, and enabling key features like event recordings and completion certificates. These steps help you build structured, interactive virtual learning sessions.

Creating Your Online Class Event

Once you have created your new class course and configured course details as covered in Creating a Custom Class Course in KnowledgeCity LMS, you are ready to create an online class event.

Follow the steps below to create, schedule, and manage your online class event.

1. Navigate to the Courses > Custom page.
2. Click on your newly created class course from the list to open its course details page.
3. Select the "Events" tab at the top of the page. This is where you create, schedule, and manage your online class event.
4. The Events section provides a search bar and event type filter for finding specific classes. The table headers allow users to sort the list of events by criteria such as Event title, Date of event, time, type or status.
5. The Create event button initiates adding a new class event, while the Remove event button allows for the removal of existing events.
6. Click the "Create event" to start a new event
   
   • Event title*: The required name for this specific event.
   • Event type: Select the "Webinar" option to create a new online class event. 
   • Capacity*: Set the maximum number of attendees allowed for this event.
   • Date of event*: Choose the calendar date when the event will occur.
   • Time*: Select the start time for the event.

Configuring Event Details

1. Once a new event is created, You will be brought to the "Event Details" page of the new event. Additional parameters can be applied here including:
   • Event launch link: A unique URL to start or launch this online event (Once shared via email, the host will receive an email with a link and will be able to start the online event on scheduled date).
   • Publish event: Toggle this on to publish the event and available for registration.
   • Issue certificate: When this option is turned on, the attendees will receive the certificates on passing the course.
   • Record event: Toggle this on to automatically record the event session.
   • Instructor: Select the name of the Instructor from the dropdown menu. If the desired Instructor is not listed, create a new one using the "+" icon.
   • Attendance page link: A unique external URL to view or share the check-in page for participants (This is the page listing the students assigned to the event to mark their attendance. This page will be available for 48hrs after the events completion).
   • Event title: Specify or edit the name of your specific online event.
   • Event date & Start time: Set the date and time when your event will begin.
   • Min. attendees & Capacity: Set the required minimum and maximum number of attendees for the event.
   • Duration: Set the total length of the event in minutes (Take into consideration an additional 10 minutes for students to join the online event).
   • Open registration on & Close registration on: Control the registration window by setting the start and end dates for sign-ups.
   • Event description: Provide the description of event in the selected language(s). You can use HTML to style the description (limited to H3 headings, bold, italic, underline, hyperlinks, numbered and bulleted lists).
   • Terms of Use required: Toggle this on to prompt users to read and agree to the Terms of Use in order to send registration request to the line manager.

Approval Type for Event Requests

1. Auto Approval
All registration requests are automatically approved. However, admin with relevant permissions can still change the status of an individual request in the event’s Participants list page if needed.

2. Manual Approval
Each request requires individual approval by an administrator or assigned approver. Notifications containing the request details and justifications are sent to the designated administrators for review and approval.
Advanced Settings: When enabled, allows you to set up an approval chain.

• Add approvers in sequence, choosing either:

  • Line Manager 

  • Specific Approver 

• Approval Process:

  • Requests move through the chain in order, but a later approver can override earlier decisions.

  • Once the next approver acts, previous decisions cannot be changed.

• Notifications: Approvers are notified by email when a request is pending and when a final decision is made.

Justification Requirement (Manual Approval Only)
When enabled, students must provide a reason if they cancel a request or miss an event.

Process Flow:

1. Student cancels or misses
   ↓

2. System asks for a reason (student must enter one)
   ↓

3. Reason is emailed to assigned approver(s)
   ↓

4. Approver reviews & decides as below:

Inviting Participants

After configuring the event details, the next step is to send invitations.

1. Navigate to the Participants Tab: Click the "Participants" tab next to the Event details tab.

2. Invite users: Click the "Invite users" button to open the popup window.

3. Select Recipients: Inside popup window, select the specific users or entire user groups you wish to invite to the event.

4. Additional comments (Optional): Include any special instructions or notes for the invitees in the message field.

5. Send Invitations: Click Invite users to dispatch the invitations. Selected participants will receive a notification email about the event.

6. Manage Registration Status: In the Participants list, you can manually change a user's registration status (e.g., Approved or Rejected) in case of auto approvals and remove users from the event individually or in bulk using the checkboxes and action menu.
7. Generate Report: Use the "Generate Report" option to download a complete list of participants, including their registration details and status.

Conclusion

By following these steps, you have set up structured and manageable online events for your learners. Your virtual sessions are now configured with participant limits, approval workflows, and key features like recordings. To complete your course setup you can now publish and proceed to manage participants and track attendance. For help with advanced and complex online event setup, contact your KnowledgeCity Success Team.